Return Policy

All returns must be accompanied by Return Materials Authorization (RMA) number.

Compatible Cartridges:

- Defective compatibles can be exchanged free or returned for your money back
- Non-defective compatibles can also be exchanged or returned for your money back, but are subject to shipping charges.

Original OEM Cartridges:

- Defective originals can be exchanged free or returned for your money back
- Non-defective originals can also be exchanged or returned for your money back, but are subject to shipping charges and a 25% restocking fee.

All returns must be accompanied by Return Materials Authorization (RMA) number.

Please contact us to request your RMA.